Your privacy is our top priority at ctg99. This page explains what personal information we collect, how it is stored, and how we keep it secure. Every piece of data you share with us is held in the strictest confidence.
Ctg99 safeguards your data based on six core principles
Every connection on ctg99 is protected with 256-bit SSL encryption. Your data cannot be intercepted during transmission.
Your personal data is never sold or transferred to any third party. ctg99 respects your privacy.
All data is stored on servers equipped with advanced security systems and verified through regular security audits.
Ctg99 collects only the data necessary to provide its services. No excessive or irrelevant information is requested.
You have the right to view, correct, and delete your own data. Contact us at any time.
You can unsubscribe from promotional emails or notifications at any time. Your preferences always come first.
Welcome to the ctg99 Privacy Policy. We believe privacy is a fundamental right for every user. By using the ctg99 platform, you agree to the terms of this Privacy Policy, so we encourage you to read it carefully.
The purpose of this Privacy Policy is to clearly inform you what data we collect, why we collect it, how we use it, and how we keep it secure. ctg99 is committed to providing a safe and trustworthy gaming environment for all members in Bangladesh.
This policy applies to the ctg99 website, mobile application, and any other digital platforms operated under the ctg99 brand. We may update this policy from time to time, so please check this page regularly.
Ctg99 collects certain information required to deliver its services. We strictly follow a data minimisation approach — meaning only information that is genuinely needed to provide the service is collected.
| Type of Information | Example | Why We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communications & Notifications |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser type, device ID | Security Verification & Fraud Prevention |
| Gaming Information | Game history, bet amounts, session details | Responsible Gaming Monitoring |
The above information may be collected directly from you (at the time of registration), automatically (as you use the site), or through third-party verification services.
Ctg99 uses the data it collects only for the purposes listed below. We never misuse your information, and obtaining your consent before any use is our priority.
Ctg99's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site. ctg99 may also make use of local storage and session storage.
Ctg99 does not retain your personal data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.
Once the designated retention period expires, or if there is no legal basis to retain it, ctg99 securely deletes your data. We use data masking and secure deletion methods to ensure the data is properly removed.
Ctg99 does not sell, rent, or share your personal data without your consent. In limited cases, data may be shared with trusted partners solely to deliver our services.
As an international platform, ctg99 may store your data on servers located outside Bangladesh. This is generally done to ensure enhanced security and platform stability.
For international data transfers, ctg99 ensures that adequate data protection measures are in place in the destination country. All transfers are carried out in compliance with international data protection standards.
Ctg99 fully respects your rights over your personal data. Your key rights are outlined below:
You may request to view the personal data ctg99 holds about you at any time.
Please contact customer support to correct any inaccurate or incomplete information.
Where there is no legal obligation to retain it, you may request that your data be deleted.
You may request that the processing of your information be restricted under certain circumstances.
You may request a copy of your data in a standard, portable format.
You can opt out of marketing communications at any time.
To exercise any of the rights above, please contact our customer support team. We typically respond to requests within 30 business days.
Ctg99 strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any personal data from minors.
Ctg99 uses industry-leading security technology to protect your information. Our security team monitors systems 24/7 to keep your data safe at all times.
Please keep in mind that no one can guarantee complete security on the internet. ctg99 makes every effort to protect your data, but you should also stay vigilant — use a strong password and never share it with anyone.
Ctg99 reserves the right to update or modify this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
We recommend visiting this Privacy Policy page regularly to stay informed of any updates.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team directly. ctg99 takes every complaint seriously and will work to resolve it as promptly as possible.
Email: [email protected]
For more information, visit our FAQ Page View or Responsible Gaming Visit the page.
Learn about ctg99's robust Privacy Policy and enjoy your favourite slots, casino, and betting games with complete peace of mind. Your data is fully secure with us.